Below are a few "how-to" items that will provide an overview of how our email program works.
We ask that you please take a look at the list before contacting our help center for support.
- Enlarge the Inbox area:
You can enlarge your Inbox viewing area by minimizing the Message Preview window. To do this, click the "_" button in the upper right corner of the Preview window. You can minimize the Quota and Folders windows in the same manner.
You can also enlarge the window by dragging the left border further to the left.
You can choose to display smaller icons at the top of the page by right-clicking on the header and choosing "small" from the menu, or double clicking in the icon area. This will also enlarge the viewing area.
- Composing email
To compose a new message, click the "New" button.
You can add recipients from your Address Book, by clicking the "To" button on the Compose Mail window. This will open a panel on the left of the window where your Address Book will be displayed.
Alternately, you can use the Auto-complete function by typing in the first few letters of the email address or name of the recipient to bring up the matching Address Book entries.
- Viewing your entire email message:
To view your entire email message, double click the subject line of the email and the whole message will open in a new window.
- Viewing older messages in your Inbox:
The messages in your Inbox are separated into groups of 20 by default. To access more emails, click the "1-20" key above your Inbox and select the group of messages you would like to view.
- Downloading Attachments:
Attachments are displayed at the top of your email message under the "To" field. To access an attachment, click the file name. This will enable a download prompt for you to save the attachment to your computer, or to open it directly from the message.
- Mark as Spam
To mark a message as Spam, right click on the email within your Inbox, then select "Flag as Junk" from the menu.
Alternately, you can also "drag" the selected messages with your mouse directly to the Junk folder.
You can select a message without opening it by holding down the Ctrl button as you click.