Step 2: View Popular Topics

The following are popular topics in this category. Click on any of the links below that may have the answer you want.If your answer is not here, continue to the next step. Popular Topics in: Email
  • At this time, we do not offer POP3, IMAP or Automatic Forwarding of email for mobile devices such as phones, tablets, iPods and Kindles. You must access your account via the web interface. Please note: The email program does not support the operating systems for phones, tablets and other mobile dev...
  • At this time, we do not offer POP3, IMAP or Automatic Forwarding of email. You must access your account via the web interface. Our Email program supports the following Operating Systems: - Microsoft Windows XP - Microsoft Vista - Macintosh OS X / Linux And the following browsers: - Microsof...
  • You can set your Trash to automatically empty at the interval of your choice. To access these settings, please follow these steps: - Click the "Preferences" link in the upper right corner of the screen - Under the Email heading, click the "General Settings" link - Scroll down to the "...
  • As noted in our Terms of Service, email accounts that have not been accessed for more than 60 days may be deactivated.  After an additional 30 days of inactivity, the email account and its contents are permanently deleted and cannot be retrieved.  Please remember to access your email at l...
  • At this time, Excite email is not fully compatible with Internet Explorer 11; however, you can still use this browser to access your email! To do so, you need to use Compatibility Mode to access your email account while using the Internet Explorer 11 browser. To access the Compatibility Mode Sett...
  • To sign into your Excite email account from your personalized Start page, simply click on the "Email" link in the upper right-hand corner of the page. This will bring you to the Excite email log-in page, where your Member name will already be entered. Simply input your password and select the "Sign ...
  • ** If you have a firewall or similar security program, such as Zone Alarm, Norton Internet Security, or similar products, this may be causing the situation you are experiencing. We recommend temporarily disabling this software and trying the desired action again. You should be able to reactivate you...